Name and contact details of the controller in accordance with Article 4 (7) GDPR

 

Heiber + Schröder Maschinenbau GmbH
Feldheider Straße 52
D-40699 Erkrath

 

Telephone: +49-2104-9376-0
Fax: +49-2104-35749
E-Mail: info@heiber-schroeder.com

Security and protection of your personal data

We regard it as our primary duty to maintain the confidentiality of the personal data you provide to us, and to protect it from unauthorised access. This is why we apply extreme care and the latest security standards to ensure the maximum level of protection for your personal data.

As a private law enterprise, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations contained in the Federal Data Protection Act (BDSG). We have implement technical and organisational measures to ensure that the data protection regulations are satisfied by us and by our external service providers.

Definitions

The legislator demands that personal data be processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’). To ensure this is the case, the following contains an explanation of certain legal definitions used in this Privacy Statement:

  1. Personal data
    ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  2. Processing
    ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  3. Restriction of processing
    ‘restriction of processing’ means the marking of stored personal data with the aim of limiting their processing in the future.
  4. Profiling
    ‘profiling’ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
  5. Pseudonymisation
    Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
  6. Filing system
    ‘filing system’ means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
  7. Controller
    ‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
  8. Processor
    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
  9. Recipient
    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
  10. Third party
    Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
  11. Consent
    Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, indicates agreement to the processing of personal data relating to him or her.

Lawfulness of the processing

The processing of personal data shall only be lawful, if there is a legal basis existing for it. A legal basis for the processing can be established particularly in accordance with Article 6 (1) point a – f GDPR:

  • the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  • the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • the processing is necessary for compliance with a legal obligation to which the controller is subject;
  • the processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  • the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information on the collection of personal data

(1) The following information describes how we collect personal data from visitors who use our website. Personal data includes name, address, email address, usage behaviour.

(2) When you contact us by email or by using a contact form, we will store the date you provide (your email address, where relevant your name and your telephone number), in order to respond to your questions. We will erase the data collected in this manner, when it is no longer necessary to store it, or we will restrict the processing if any legal retention obligations exist.

Collection of personal data when visiting our website

If you only use this website for informational purposes – i.e. if you do not register with us or otherwise provide us with information – we will only collect that personal data relayed by your browser to our server. If you wish to view our website, we will collect the following data, which we need for technical reasons in order to display our website to you, and to ensure its stability and security (the legal basis is Art. 6 (1) 1st sentence point f GDPR).

  • IP address
  • date and time of the inquiry
  • time zone difference to Greenwich Mean Time (GMT)
  • content of the inquiry (specific page)
  • access status/HTTP status code
  • any volume of data relayed
  • website from which the request originates
  • browser
  • operating system and its interface
  • language and version of the browser software.

Use of cookies

(1) Alongside the aforementioned data, cookies will also be stored on your computer when using our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which the site that sets the cookie receives certain information. Cookies cannot run applications or transmit viruses to your computer. Their purpose is to make the general online experience more user-friendly and effective.

(2) This website uses the following types of cookies, and their scope and function is described below:

  • transient cookies (see a.)
  • persistent cookies (see b.).
  1. Transient cookies are automatically deleted when you close your browser. This also particularly include session cookies. These store what is known as a session ID, which correlates various queries made by your browser during one common session. This helps to identify your computer when you return to the website. Session cookies are deleted once you log out or close your browser.
  2. Persistent cookies are automatically deleted after a given time, which varies depending on the cookie. You may delete any cookie using the security preferences in your browser at any time.
  3. You can configure your browser settings accordingly to block third-party cookies, or all cookies in general. These “third-party cookies” are placed by third-parties, and therefore not by the website you are currently visiting. Please note that if you deactivate cookies, you may not be able to enjoy all the services provided by this website.

Further functions and services offered by our website

(1) Alongside the purely informational service available on our website, we also offer various services that you can use if you are so interested. To do so, you will normally have to enter additional personal data, which we will use to deliver the service in question and which is subject to the aforementioned principles on data processing.

(2) We sometimes use the services of external providers for processing your data. These have been carefully selected and contracted by us, and they are subject to our instructions and are inspected regularly.

(3) We may also forward your personal data to third parties, in connection with sales promotional campaigns, competitions, conclusions of contract and similar services, which we offer together with our partners. Further information on this is available when you enter your personal data, or at the end of the description of the offer.

(4) If our service provider or partner’s registered address is located in a state outside of the European Economic Area (EEA), we will use the description of the offer to inform you of the implications of this situation.

Children

Our online services are generally targeted at adults. Persons under the age of 18 should not provide us with any personal data without the permission of parents or guardians.

Rights of the data subject

(1) Withdrawal of consent

Where the processing of personal data is based on consent, you shall have the right to withdraw your consent at any time. The withdrawal of consent shall not prejudice the lawfulness of the processing performing on the basis of the consent up until the time of its withdrawal of consent.

You can contact us at any time if you wish to exercise the right to withdraw your consent.

(2) Right to confirmation

You have the right to obtain from the controller the confirmation as to whether we are processing personal data you. You may demand this confirmation at any time by contact us using the contact data provided above.

(3) Right of access

If personal data is processed, you may at any time demand information on this personal data as well as the following information:

  1. the purposes of the processing;
  2. the categories of personal data concerned;
  3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  5. the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing
  6. the existence of the right to lodge a complaint with a supervisory authority
  7. where the personal data are not collected from the data subject, any available information as to its source;
  8. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Where personal data is transferred to a third country or to an international organisation, you shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer. We shall provide you with a copy of the personal data undergoing processing. For any further copies requested by you, we may charge a reasonable fee based on administrative costs. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you shall also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

(5) Right to erasure (‘Right to be forgotten’)

You shall have the right to obtain from us the erasure of personal data concerning you without undue delay and we shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

  1. the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
  2. you withdraw consent to which the processing is based according to Article 6(1) point a) GDPR, or Article 9(2) GDPR, and where there is no other legal ground for the processing.
  3. you object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR.
  4. the personal data has been unlawfully processed.
  5. the personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  6. the personal data has been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure (‘right to be forgotten’) does not exist if processing is necessary:

  • for exercising the right to free expression of opinion and information;
  • for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9 (3) GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  • for the establishment, exercise or defence of legal claims.

(6) Right to restriction of processing

You shall have the right to obtain from us restriction of processing where one of the following applies:

  1. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
  2. the processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of its use instead;
  3. the controller no longer needs the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise or defence of legal claims, or
  4. the data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

The data subject can contact us at any time using the contact details provided above, in order to exercise the right of restriction of processing.

(7) Right to data portability

You shall have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

  1. processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) GDPR; and
  2. the processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall be without prejudice to the right to erasure (‘right to be forgotten’). This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Where personal data is processed for direct marketing purposes, you have the right, at any time, to object to the processing of your personal data for the purposes of such advertising; this also applies to profiling activities, if this is linked with this type of direct advertising. If you raise an objection to processing for the purposes of direct advertising, your personal data will no longer be used for these purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you can also use your right to object by automated means using technical specifications.

Where personal data is processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), you shall, on grounds relating to his or her particular situation, have the right to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You can at any time exercise the right to object by contacting the relevant data controller.

(9) Automated individual decision-making, including profiling

You shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:

  1. Is necessary for entering into, or performance of, a contract between the data subject and a data controller
  2. is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests or
  3. is based on the data subject’s explicit consent.

The controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

The data subject can at any time exercise this right by contacting the relevant data controller.

(10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating you infringes this Regulation.

(11) Right to an effective judicial remedy

Without prejudice to any other administrative or non-judicial remedy, you shall have the right to a an effective judicial remedy where the supervisory authority which is competent pursuant to Articles 55 and 56 does not handle a complaint or does not inform you within three months on the progress or outcome of the complaint lodged pursuant to Article 77.

Processor

We use the services of external service providers (processors), for example for the consignment of goods, dispatch of newsletters or processing payments. A separate commissioned data processing contract has been concluded with the service provider, in order to ensure the protection of your personal data.

 

We work together with the following service providers:

 

Divine GmbH

Garather Schloßallee 19

D-40595 Düsseldorf